PRIVACY POLICY

Effective Date: 22/09/2025

SurroundCast (“we,” “our,” or “us”) respects and protects your privacy in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012. This Privacy Policy explains how we collect, use, protect, and manage your personal data when you visit our website [www.surroundcast.ph] or interact with our services.

By using our Site or providing your personal information, you agree to the terms of this Policy.

1. 

What We Collect

We may collect the following personal and sensitive information:

Personal Data: Name, email address, contact number, company name, and designation — typically through contact forms or demo requests.

Technical Data: IP address, device type, browser, operating system, and pages visited.

Usage and Preference Data: How you use the Site, interaction with our content, and marketing preferences.

Other Information: Feedback, inquiries, or survey responses you voluntarily provide.

2. 

How We Use Your Data

We process your personal data to:

Respond to your inquiries and service requests.

Provide product demos, updates, and promotional communications.

Improve our services, website performance, and customer experience.

Analyze usage for analytics and business development.

Comply with legal obligations and respond to lawful requests from government authorities.

All data processing is conducted based on legitimate interest, consent, or legal obligation, in compliance with the Data Privacy Act.

3. 

Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

Authorized Service Providers (e.g., email providers, CRM systems, analytics tools) under data sharing agreements.

Government agencies, courts, or regulators when required by law.

Business partners, only when necessary for fulfilling our services and with your prior consent.

All third-party processors are bound by confidentiality and comply with the Data Privacy Act.

4. 

Data Protection Measures

We take reasonable steps to ensure your personal data is:

Protected against unauthorized access, alteration, or destruction

Stored securely using encryption and access controls

Accessible only to authorized personnel on a need-to-know basis

5. 

Retention and Disposal

We retain your personal data only for as long as necessary to fulfill the purposes stated in this policy, or as required by law. When no longer needed, your data will be securely disposed of through deletion or anonymization.

6. 

Your Rights Under the Data Privacy Act

You have the right to:

Access your personal data held by us.

Correct inaccurate or outdated information.

Withdraw consent or object to processing (subject to legal basis).

Request deletion or restrict processing, under certain conditions.

File a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise your rights, please contact us at [email protected].

7. 

Cookies and Analytics

We use cookies and analytics tools (e.g., Google Analytics) to improve our site. You may opt out or manage cookie settings via your browser.

8. 

Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with a new effective date. Your continued use of the Site means you accept the updated policy.

9. 

Contact Us

For any concerns, requests, or questions about this Privacy Policy, you may contact:

📧 [email protected]

📍 SurroundCast DB Media Inc.

[Insert full office address]